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Frequently Asked Questions:

I want to learn more about eRecruiter

eRecruiter is the most frequently used system for job application management.

It facilitates comprehensive hiring processes from publishing a job advertisement on many channels to application selection, communication with candidates and business involved in the process and reporting results.

If you want to learn more what are the uses of our system, click here or watch a short video.
Or best do both 🙂

eRecruiter is the most frequently used system for job application management.

It facilitates comprehensive hiring processes from publishing a job advertisement on many channels to application selection, communication with candidates and business involved in the process and reporting results.

If you want to learn more what are the uses of our system, click here or watch a short video.
Or best do both 🙂

The system price depends on the version you choose for your business and functionalities it covers.

To learn more, please contact us by clicking here.

I’m a eRecruiter client

If you cannot logon to eRecruiter follow these steps.

  1. Verify if your login is correct. The login is an e-mail address used to create your account.
  2. Try to set up a new password by clicking on Forgot your password? button on the login page.
  3. Ask your company Administrator if you hold a relevant role in the system. The role of Business User cannot logon to the system

If none of the above works, contact your eRecruiter customer success manager. You don’t have contact details to your eRecruiter customer success manager? Submit your request by using a contact form at the bottom right-hand corner of this page.

If you are a eRecruiter client and have a question on:

  • invoice or a duplicate invoice,
  • payment receipt or balance,
  • tendering,
  • sending a statement on e-invoicing or large enterprise,
  • address changes,
  • any other formal issues

please contact our eRecruiter customer success manager. You don’t have contact details to your eRecruiter customer success manager? Submit your request by using a contact form at the right-hand bottom corner of this page.

If you are not a eRecruiter client yet, click here and browse for an answer to your question.

If you look for additional technical information please:

  • contact us on chat which is available once you logon to eRecruiter – you will find it at the bottom right-hand corner of the system,
  • contact your eRecruiter customer success manager You don’t have contact details to your eRecruiter customer success manager? Submit your request by using a contact form at the right-hand bottom corner of this website.

Click here and read our Privacy Policy providing all the details on personal data processing by eRecruiter.

I’m a candidate

No password is needed to logon to a Candidate Account.

Go to Candidate Account website and enter your e-mail address that has been used to create the account. Having entered the address you will be sent a link to login with a given e-mail address.

It is a secure solution as each account is linked with one e-mail address accessed only by the owner of the mailbox. Hence the link to logon to your account will be sent to your mailbox only. For additional security, the link to logon is one-off and only valid for 24 hours. Unless you make it available to anyone, only you can access the account.

Please remember not to forward the e-mail with the link.

To apply for a job offered by the employer, you should enter the selected offer found on the portal and click on the „Apply” button found at the bottom or top part of a job advertisement.

eRecruiter is a tool supporting recruiting processes.

We do not recruit on behalf of our clients. We have no information on details of recruiting processes carried out by our clients. These are our clients’ internal data.

If you want to know more about your application, please contact directly the employer to whom you have applied. Contact details should be available at the website of a given company or to be found in e-mail confirmation received  once you filed your application.

eRecruiter is a platform for employers to manage recruiting processes.

The employer is the data administrator in the eRecruiter system.

As a tool provider we cannot, without the employer’s knowledge and consent and a clear request, withdraw independently candidates’ applications. Hence we ask you to select the employers to whom you wish to file a request.

The employers can be selected by using a contact form available at the bottom right-hand corner of this website or by sending an email to [email protected].

As a processor we notify the employers about your application but have no control over its processing.

Features

Candidates interested in your job offer submit an application via the application form that you create in the system.

It is up to you to decide whether it is enough for them to attach only basic data and a CV file, or whether they have to fill out a more extensive form, answering your questions.

eRecruiter has many options to facilitate the selection of candidate applications. You can:

  • filter applications by questions and answers that were used in the application form,
  • broadcast appropriate stages (system and own),
  • to evaluate,
  • add notes and tags (special keywords).

An additional advantage is the intuitive search engine that will allow you to search candidate applications according to any criteria.

You can easily send selected applications to managers involved in the recruitment process, and you will immediately see their answer in the system.

As a company of Grupa Pracuj, we are integrated with the Pracuj.pl portal. This means that you can publish ads on this portal directly from the system.

Additionally, eRecruiter offers integration with the company’s career website and internal Intranet. Thanks to this, you can publish job offers on corporate websites without the help of the IT department.

Additionally, you can integrate the eRecruiter system with your company OLX account to be able to publish ads there directly.

Through the system, you can also publish ads on aplikuj.pl, infoPraca.pl, GoWork.pl, Lento.pl and several free advertising portals.

You can also submit your advertisement to any other internet portal with which you cooperate in the publication of advertisements.

Yes!

eRecruiter enables integration via API with other HR tools and systems such as reporting systems, HR and payroll systems, recommendation programs, NPS surveys, competency tests, voicebots, chatbots, internal communication tools and other global HR solutions. Adjust them to your needs!

Are you our client? Information about partner solutions can be found in the eRecruiter system in the Marketplace tab here. After entering the business card of the selected tool, click the “ask for details” button to learn more about it from your eRecruiter maintainer.

Are you a technology developer and would like to become an eRecruiter HR Marketplace Partner?
Your product supports the HR industry? Or maybe HR is still an undiscovered area for you?
We are happy to support you in developing your business in an industry that has no secrets for us.
Please contact us! Fill out the form here and we will contact you immediately!

Security

eRecruiter has appropriate technical and organizational measures to ensure the security of personal data, such as data encryption or the ability to continuously ensure confidentiality, integrity, availability and system resilience.

Through special mechanisms and functionalities, we also support recruiters in the implementation of the extended catalog of rights introduced by the GDPR:

  • the right to be forgotten;
  • processing restrictions;
  • data transfer and data rectification.

You can read more about recruiting compliant with the GDPR requirements here and here.

eRecruiter uses safeguards that are required by the currently applicable law.

  • The operation of the application is monitored 24 hours a day.
  • The connection to the logging system is encrypted by the https protocol (the same as used, for example, by banks’ websites) at all times. The same is true for applicants who apply via the secure application form.
  • As part of the work on the application, you decide who has access to the candidates’ data.
    You can grant or withdraw access to the system at any time.

Privacy Policy

Click here and read our Privacy Policy, where you will find all details on the processing of personal data by eRecruiter.

Contact details

Contact us,
we will be happy to answer your questions:

tel: +48 (22) 373 73 00,
fax: +48 (22) 373 73 01

eRecruitment Solutions sp. z o.o.

PROXIMO Office
ul. Prosta 68, 00-838 Warszawa

KRS: 0000282554, NIP: 5272541511,
Regon: 140980270

Data Protection Officer

Izabela
Maciejewska

email: [email protected]

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